Fiesta Inn Cancun Las Americas

The room was spacious and had a great view. the location was convenient, with a mall right across the street. One of the best aspects was the well-equipped gym, which was better than some more expensive hotels.

The check-in process was frustrating, with the room not being available until much later than the stated time. Communication was poor, with no notice given about the pool being closed and the rooftop being unusable.

I had a great time staying at this hotel. It is located near a shopping mall, making it convenient for shopping in Cancun. The hotel is also easy to access by taxi and is close to the beach, perfect for a day of relaxation. The room I stayed in was clean and comfortable, with a spacious bathroom. The staff provided excellent service, helping me with my luggage and giving me a tour of the facilities. I especially enjoyed the rooftop hot tub with its beautiful view. I had a pleasant and enjoyable experience.

The soundproofing in the rooms could be improved. I was occasionally disturbed by noise from the neighboring room, which was a bit inconvenient.

I had an amazing stay at this hotel which is conveniently located at the entrance of a shopping mall. The cleanliness of the hotel was exceptional, with housekeeping performing daily cleans, sometimes even twice a day. The hotel has fantastic facilities including a small pool on the roof, a spa tub, and a well-equipped gym. I was pleasantly surprised by the quality of the rooms, which were nice and had coffee facilities. The hotel's location near the shopping centre was extremely convenient, with many shops and restaurants nearby. Additionally, it was easy to get a taxi right in front of the mall.

Couldn't stay longer.

Convenient location near a mall with shops and restaurants. Clean rooms with nice views. Friendly and helpful staff. Good room service with tasty food. Great pool.

Great location, spacious rooms, well-equipped gym, nice pool and spa.

None.

This place is amazing! I loved staying here as it is literally above the biggest mall I've ever seen, and I could easily shop and eat whenever I wanted. The location is also convenient with a quick drive from the airport. The staff here were very professional and helpful with excellent service from the room service, dry cleaning and tours/ticket assistance. The room was spacious and had all the amenities I needed including ironing facilities, air conditioning, tea and coffee facilities, and a mini-bar. I also enjoyed the indoor and outdoor swimming pool as well as the rooftop pool with a jacuzzi, perfect for relaxing in the sun.

Family, you should definitely stay here!

Great location, close to amenities. Prompt and specific communication with staff. Room service food was tasty and delivered promptly. Clean room with a lovely view. Great pool and well-equipped gym

Nothing everything was great.

The check-in process was smooth and efficient. We arrived at the hotel tired from our long journey, but we were greeted with a warm welcome and given our room right away. The staff was friendly and helpful, ensuring we had everything we needed for a comfortable stay. The room itself was spacious and well-appointed, with a comfortable bed and a large TV. We also enjoyed the convenience of having room service available, and the food was delicious. The location of the hotel was perfect for us, as it was close to the medical facilities we needed to visit. Despite a few minor inconveniences, such as difficulties finding the hotel entrance from the parking lot and the towels being a bit worn, our overall experience at Fiesta Inn was excellent.

The location of the hotel was absolutely perfect! It was right inside a huge shopping mall, so it was super convenient to have all the shops, cafes, and restaurants right there. Plus, it was only a short walk away from the downtown area, where we found some amazing local markets and got to try delicious tacos.

One thing that was disappointing about the hotel was the condition of the room. It seemed a bit old and there were signs of wear and tear.

The hotel was in a great location, right by the shopping center, which was very convenient. It was easy to catch a cab and close to everything. The room was comfortable and clean, with a comfortable mattress and pillows. The shower had good water temperature and the air conditioning worked well. The hotel had room service, which was prompt and the food was tasty.

The parking lot was difficult to navigate, making it challenging to find the hotel entrance.

Conveniently located next to a mall with early check-in option. Clean rooms with pleasant scent. Helpful and professional staff, some fluent in English. Water and coffee bar on the 6th floor. Gym and pool facilities available. No mention of food quality.

Our stay at this hotel was absolutely amazing. The location couldn't have been better - it was literally above a shopping mall, making it super convenient for us to indulge in some retail therapy and try out the great food hall. The quick drive from the airport was an added bonus, saving us valuable time.

We highly recommend this hotel to our family and friends.